Private Policy
At Melanated Safaris, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to ensure its security.
Information We Collect:
- Personal Information: We may collect personal information such as your name, email address, phone number, and payment details when you make a booking or inquire about our services.
- Usage Information: We collect information about how you interact with our website, including your IP address, browser type, and pages visited.
- No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- Cookies: We use cookies to enhance your browsing experience and analyze website traffic.
How We Use Your Information:
- Booking and Inquiries: We use your personal information to process bookings, respond to inquiries, and communicate with you about your travel arrangements.
- Improve Our Services: We may use usage information and cookies to improve our website functionality and enhance user experience.
- Marketing: With your consent, we may send you promotional emails about special offers, new services, or other information we think you may find interesting.
Information Sharing:
- Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in delivering our services, such as hotels, airlines, and tour operators.
- Legal Compliance: We may disclose your information when required by law or to protect our rights, property, or safety, or that of others.
Data Security:
- We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
- Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
Your Choices:
- You can opt-out of receiving promotional emails from us by following the unsubscribe instructions included in the email.
- You can disable cookies in your browser settings, although this may affect your browsing experience on our website.
Children’s Privacy:
- Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children.
Changes to this Policy:
- We may update this Privacy Policy from time to time, and any changes will be posted on this page.
By using our services, you consent to the collection and use of your personal information as outlined in this Privacy Policy. If you have any questions or concerns about our Privacy Policy, please contact us at info@melanatedsafaris.com